Put the production responsibility around the model.

01 / Build

Buyer situation

A consequential AI workflow needs to move beyond a model call and become a service the engineering team can release and operate.

System responsibility

Data and permissions, retrieval, model behavior, evaluation, integration, deployment, monitoring, recovery and transfer of ownership.

Deliverable boundary

An agreed system slice with measurable release criteria, operating procedures and named responsibilities. The boundary excludes unrelated product or data-platform work.

Generalized delivery record

Explainable signals, controllable thresholds and documented operating behavior in enterprise telemetry.

02 / Build

Buyer situation

Answers depend on internal sources, but freshness, permissions, retrieval quality or citations are not yet dependable enough for production use.

System responsibility

Source synchronization, parsing, indexing, permission-aware retrieval, ranking, citations, separate retrieval and answer evaluation, and stale-source recovery.

Deliverable boundary

A grounded retrieval path with explicit source and quality contracts. Large-scale source cleanup and content governance remain separately owned unless included in scope.

Generalized delivery record

Structured extraction, grounding, evaluation and human review. This is evidence of the engineering discipline, not a claimed RAG deployment.

03 / Build

Buyer situation

A prototype demonstrates useful behavior, but release decisions still depend on hand-picked examples, fragile integration or an unowned operating path.

System responsibility

Architecture, regression evaluation, data lifecycle, release and rollback, monitoring, cost control, recovery, documentation and handover.

Deliverable boundary

The smallest production service that can meet agreed acceptance evidence. Product expansion and new research questions stay outside that release boundary.

Generalized delivery record

Repeatable data preparation, comparable model evaluation and testing demonstrate the discipline used to reduce regression risk.

04 / Entry

Buyer situation

A team needs evidence on production blockers and repair order before it commits to a wider implementation scope.

System responsibility

Inspect data, retrieval, model behavior, evaluation, integration, security, reliability, operations, cost and ownership against the intended release boundary.

Deliverable boundary

A fixed-scope review completed in 5–10 working days after required access and inputs are ready. Implementation is a separate engagement.

Generalized delivery record

Documented grounding, evaluation and human-review controls show the evidence examined in a production-readiness decision.